This site has been active since 2006. You can read more by visiting our About Us page.

Yes this site is completely free to use! It was created to give people somewhere to go for support without having to pay, but it does take donations to continue running the site by paying for essential services such as the domain and keeping the site ad free. Please consider helping us by reading about us and donating here.

Yes, you are welcome to use this site and resources to help you understand and help others.

Yes, people with other health issues are welcome to use this site.

Yes! We welcome everyone regardless of gender/gender expression, age, race, disability, religion or orientation.

No, we do not have professionals at Depression Understood. We are peer to peer support only, and we cannot verify any claims from anyone claiming to be a professional on this site.

We only offer peer support here at Depression Understood, however, we do recommend BetterHelp if you are seeking professional help.

No, unfortunately, we do not allow research or studies to be conducted here on our site.

Yes! Please go to our How can I help? page for more details on how to apply.

Yes! Our chat room is free and is open 24/7 365 days a year to anyone over the age of 18.

Unfortunately our chat room is for over 18s only. If you are over 13, we invite you to take a look at our forum and connect with others there.

Yes, we also have a trivia room, to allow you to play if you are not up to conversing. You can access trivia by a few different methods:

On the chat room clients, there is a list icon in the top right of the screen that you can click to access trivia.

Type /join #trivia to directly access the room.

Type #trivia, press enter and click the word to join the room.

Finally, you can type /list when in the chat room and choose it from the list.

Yes, our chat room is moderated by a group of volunteers. Please report any misuse, issues or suggestions to them in private message or by submitting a help ticket.

No, our moderation team is not paid, they donate their time and personal experience to the site to help keep it safe and look after our chatters.

If you are over 13, we invite you to take a look at our forum and connect with others there.

Unfortunately, for legal reasons we cannot offer support through this website to anyone under the age of 13, and we encourage you to speak to a trusted adult.

Yes, our forum is also moderated by a group of volunteers. Please report any misuse, issues or suggestions to us using the contact us page. You can also privately message one of the forum moderators if you prefer.

Please visit our frequently asked questions in the forum for more information.